Job Description: As the Store Supervisor, you are a high-performing, energetic member of the leadership team in your market, reporting to the Store/Area Manager in your country, and responsible for flawless execution of your location hitting all targets. You have shown an aptitude and bias towards developing and guiding people to excel in their jobs. You are a front line leader that gets involved in the day-to-day activities of your team, store operations, and dealing with customers. You will be challenged to support your team through training, coaching, motivating and analyzing sales performance. You have a keen eye for operational details and the skills to drive changes and improvements in the team. You can operate independently, but in close cooperation with the Sales and Delivery leadership in your country. Job Responsibilities: Maintain operational overview and translate business needs to actions on the floor Partner with store leadership and operations team on any key events or demand generation activities as needed Empower and guide employees through challenging customer concerns, to make decisions in the customers' best interest while also supporting Tesla's mission Champion change management in your store and local market Demonstrate mastery of presenting, selling and delivering the entire Tesla ecosystem Display a hands-on approach by consistently coaching, training and developing Tesla Advisors at your location Manage customer escalations quickly and effectively Constantly search for improvement. Provide a hands-on perspective to challenge and give input to the Store manager on their strategic and staff-related decisions. Ensure facility maintenance and showroom presentation adhere to the brand standard Participate in and/or lead all sales, delivery and personnel activities under supervision of the Sales and Delivery Leadership in your market Analyze data and collaborate with Store leadership to track and manage progress Participate in all delivery related activities when and as needed Job Requirements: Valid driver's license. Strong sales performance and understanding of the business and products. Strong organizational skills. Excellent communication skills in English and local language. Track record of coaching and mentoring sales or operational roles Confident in learning and adapting to multiple technologies. Ability to influence stakeholders and peers. In-depth knowledge of sales processes and ability to drive employees to exceed targets Passionate about Tesla’s mission. Unafraid to question and take lead. Job Details: Company: Tesla Vacancy Type: Full Time Job Location: Bristol, England, UK Application Deadline: N/A Apply Here careers-trivia.com
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