Job Description: Al Ghurair Properties is looking for an Operations Manager for the Hospitality division who will lead and manage the team to provide Quality Hospitality services for the hotel customers, building Customer Satisfaction & Confidence and market reputation with business growth along with sustaining the profitability of the business while maintaining the good physical condition of the property to continue the growth and development of both the team and the business results. Job Responsibilities: Conduct Regular inspections of the properties along with department heads and maintenance service provider to ensure the well keeping of all assets in order to operate with efficiency to reduce operating costs. Assess all candidates applying for vacancies to ensure the best selection and that succession planning is in place. Plan training and development requirements for the year that helps the team to acquire new skills and refine existing ones in order to be efficient and provide the desired level of service. Analyze online reviews and ensure appropriate and timely responses are posted. Produce statistics to measure quality of service and guests satisfaction and have relevant corrective measures in place for any reoccurring issues Supervise the staff day to day activities through field visits to develop healthy relationship with all team members that will reflect positively on service delivery. Job Requirements: Minimum 8 years of Hospitality Experience with 3-4 years’ experience within GCC/UAE Qualification & Experience: Bachelor's degree or Degree in Hotel Management Job Details: Company: Al Ghurair Group Vacancy Type: Full Time Job Location: Dubai, United Arab Emirates Application Deadline: N/A Apply Here careers-trivia.com
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