Job Description: Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. Job Responsibilities: Find more efficient ways to do the job and seeks to reduce costs and improve labor productivity Check the bottom of every cart and under all baby seats for items before completing an order Maintain alertness and call for assistance when needed to service customers per service standards Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code Observe and correct all unsafe conditions that could cause associate or customer accidents Avoid personal conversations with other associates when customers are present Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers Ensure the MVP savings center KIOSK is filled with paper and properly working Perform the task of cashier when scheduled or as needed per the surge plan guidelines Ensure work station and front-end area (if applicable) of the store has a neat and clean presentation Unload customers’ groceries from cart to belt-unload items for ease of bagging such as grouping cold items together Perform the task of Food Lion To-Go Runner when scheduled or as needed. Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice Is courteous and helpful to other associates Notify QA of any cleaning issues or maintenance required on front end Follow procedures for refunds and error correction Perform all other duties as assigned Identify customers needing assistance and offers to take the customer’s order to their car including Food Lion To-Go orders (if applicable). Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience Report any register malfunction to the Customer Service Manager or MOD Scan customers' order and handles the payment transaction, per standard practice Follow procedures and performs overrides Make every attempt to maintain accurate cash control Greet each customer and uses his or her name whenever possible Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper and restocks cigarette drawers at each check lane Check prices quickly and accurately Follow correct bagging procedures for the correct use of bags by type Successfully complete computer-based training (CBT) and training aid courses Job Requirements: Meet established volume activity standards for the position Have sufficient visual ability to check ID cards, checks, invoices and other written documents Perform repetitive hand and arm motions Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level Stand 100% of the time, frequently walking short distances Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time Pull or push up to 75 lbs. on occasion Ability to use computers, smart devices, and other communication systems required to perform job functions Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator Qualification & Experience: Must meet minimum age requirements to perform specific job functions Ability and willingness to learn multiple tasks and technical requirements of the job Must be able to meet the physical requirements of the position, with or without reasonable accommodations Ability to perform the technical requirements of cashier and service center Effective communication and customer service skills High school graduate or equivalent preferred Job Details: Company: Food Lion Vacancy Type: Full Time Job Location: Newport News, VA, US Application Deadline: N/A Apply Here careerstrivia.com
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