Job Description: Provides support as a member of the Front-End team to include assisting customers during the check-out process, performing all cash register functions, bagging groceries, and working at the customer service desk. Works to maintain attractive customer service displays and support the regional Customer Service vision. Job Responsibilities: Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices. Proactively participates in Regional Front End programs as directed by leadership. Checks out customer groceries efficiently and accurately. Upholds government regulations concerning sale of alcoholic beverages and taxation. Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing. Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product. Follows proper check, ATM, and credit procedures. May assist with training of new Cashier and Courtesy Team Members. Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards. Performs other duties as assigned by store, regional, or national leadership. Assists supervisor in controlling customer flow and backed up lines – helping reduce customer waiting time. Follows all cash handling procedures – meeting and exceeding regional cashier variance policy. Immediately reports safety hazards and violations. Uses proper tares procedures when ringing up scalable items. Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings. Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. Cleans and stocks Front End areas, including own register – changing tapes and ribbon as necessary. Job Requirements: Strong work ethic and ability to work in a fast-paced environment with a sense of urgency. Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors. Maintains proficiency with the Front-End Code Book and PLUs: Strong to excellent communication skills and willingness to work as part of a team. Strong attention to detail. Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members. Understanding of and compliance with WFM quality goals. Strong basic math skills Demonstrates patience in dealing with customers and Team Members. Ability to follow directions and procedures; effective time management and organization skills. Passion for natural foods and the mission of Whole Foods Market. Job Details: Company: Whole Foods Market Vacancy Type: Part Time Job Location: Akron, OH, US Application Deadline: N/A Apply Here careers-trivia.com
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