Job Description: As Team Leader you’ll be responsible for driving sales, inspiring the teams and making sure every customer has a brilliant experience. That isn’t always easy in locations such as hospitals, so you’ll need to thrive on pressure. A role model for the team, you’ll show junior team members how it’s done. Tenacity, drive and good people management will go a very long way. With all this to think about, we make sure that there’s plenty of support available. Job Responsibilities: Approaching customers that may require assistance if you are on the shop floor Meeting high standards of display and visual merchandising to ensure the store is well presented. Accurately following planograms Some roles will involve pushing loaded trolleys of stock for long distances. To always deliver a friendly service, smiling, greeting and making eye contact with every customer you come into contact with Working on tills accurately and efficiently, to provide a positive customer experience Demonstrate good product knowledge to customers on key promotions and offers Targeted on having appropriate Till Point Conversations with every customer to add on sales and increase the average transaction value Carry out stock replenishment, ensuring all areas of the store remain tidy Working as an active member of the team, supporting colleagues in all tasks. Job Requirements: A ‘can do’ attitude who values being part of a successful team Experience gained within a food retail/hospitality environment is preferred Strong communication skills and ability to participate as a key team member. Previous customer service experience is essential Flexibility towards working hours (shifts to cover Monday to Sunday, covering hours from 6am up to 9pm) Confident approach towards maximising sales opportunities Job Details: Company: WHSmith Vacancy Type: Full Time Job Location: Edinburgh, Scotland, UK Application Deadline: N/A Apply Here careerstrivia.com
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