Website Al-Futtaim Group
It is the responsibility of the Service Advisor to ensure the condition of the vehicle is thoroughly checked and discrepancies noted and communicated to customers. You will record any customer requests and ensure proper delivery of the vehicle. You will clearly communicate to the customer the jobs carried out. You will qualify and confirm customer complaints and provide advice about vehicle repair, repair duration and warranty. You will ensure effective personal and telephonic communication with customers regarding charges, approvals and negotiations alongside achieving monthly financial targets set for labour hours, parts and other sales.
- Minimum of 3 to 5 years’ experience in the automotive industry or similar role.
- A broad based knowledge to service as a reliable consultant is absolutely essential for this role
- Able to provide up-to-date technical information in response to customer inquiries.
- Diploma or Degree in Technical school / Certificate/ Diploma in Automobile / Mechanical Engineering
Company: Al-Futtaim Group
Vacancy Type: Full Time
Job Location: Dubai, United Arab Emirates
Application Deadline: N/A