Al Futtaim Careers – Bodyshop Manager

Job Description

We are looking for a Regional Bodyshop Manager who will manage the expected growth and the activities of Body Shop on a daily basis for smooth, efficient and profitable operations.

Job Responsibilities

• Maintain the discipline, safe and clean work area through strict implementation of company rules, regulations and procedures
• Ensure staff’s execution of assigned jobs according to established work standards, specifications and required time
• Ensure staff and workshop discipline for efficiency, quality and professionalism of job.
• Ensure customer satisfaction for enhanced business levels and Customer Retention.
• Establish clear communication with customer and staff to enhance job completion, quality and develop customer confidence.
• Ensure top quality work job by matching principals’ repair standards. Enhancing Customer Satisfaction and diminish return jobs.
• Ensure the involvement of Customer Relations Department personnel wherever required to solve customer concerns
• Develop contacts to gain new customers, retain existing customers and obtain favourable response from Insurance Companies / institutions to increase turnover and profits.

Job Requirements

• You will be an engaging leader with a skill for developing talent, a drive for result.
• You must have strong communication skills, be a confident decision maker, have excellent leadership skills and be able to influence others.
• Degree in Automobile or Mechanical Engineering or any technical related field.
• Customer centric approach and operationally proactive by nature will be highly needed for this role to ensure daily departmental tasks, routines and resources are available to deliver high quality services.
• 5-7 years in a reputed workshop out of which 3 years in managerial level

Job Details

Company: Al-Futtaim Group

Vacancy Type: Full-time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

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