Tuesday , May 21 2024

Amazon Jobs in las Vegas – DLS Sr. Case Manager

Website Amazon

Job Description:

At Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. DLS Provides services 7 days a week, 24 hours a day to assist employees as they go through qualifying life events.

Job Responsibilities:

  • Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace
  • Critically assess and adjust the case management plan to an employee’s changing needs
  • Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs
  • Troubleshoot issues and seek to remove barriers before, during, or after a leave event
  • Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate
  • Identify and solve problems that may arise, sometimes with limited information
  • Address and respond to sensitive situations

Job Requirements:

  • Experience providing case management services for a large, multi-state employer or on behalf of a carrier/TPA with clients in multiple states
  • Bachelor’s degree or 6+ year’s equivalent professional or military experience.
  • Experience working multiple projects or cases independently in environment with changing priorities
  • Experience in MS Word, Excel, Access, Outlook and PowerPoint
  • Knowledge of federal or state Leave and Disability regulations, specifically ADA/ADAAA and FMLA
  • Experience working with confidential information
    SPHR, PHR, or CPDM certifications, or equivalent
  • 2+ years of experience as a case manager using case management systems. One year of experience in Human Resources or customer service in a leave and/or disability field can be substituted for one year as a case manager

Job Details:

Company: Amazon

Vacancy Type:  Full Time

Job Location: Las Vegas, NV, US

Application Deadline: N/A

Apply Here