Monday , May 20 2024

Amazon Employment – Lead Retail Associate

Website Amazon

Job Description:

We are looking for a Lead Retail Associate who can bring Amazon’s customer obsession to life in a retail environment and make Amazon stores a destination for discovering the best that Amazon.com has to offer, whether that be books, devices, services, or other highly rated products from Amazon.com. You will assist the manager with store operations, maintain a key to the store and have floor leader responsibilities. You will play a vital role in modeling expectations for associates and contribute to a strong culture based on customer obsession, trust, respect, continuous learning, and fun.

Job Responsibilities:

  • Support floor leader responsibilities including providing peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues where appropriate, training, deploying labor, and ensuring the team takes required breaks and lunches.
  • Participate in associate onboarding and in associate interviews as required.
  • Provide ongoing training in areas including demo and selling skills, product knowledge, and store operations, and assist manager in identifying training needs.
  • Maintain a key to the store and open and close the store following the proper procedures.
  • Support supervisory tasks such as scheduling, payroll management, timesheet verification, and time and attendance.
  • Maintain deep product knowledge with the ability to clearly and effectively communicate and demonstrate product features, pricing, and program offers to customers.
  • Contribute to continuous improvement of the customer experience and store operations by participating in the development of best practices and continuous product knowledge.

Job Requirements:

  • 1+ year experience of floor leader or other leadership capacity, or 1+ years previous Amazon experience
  • Prior experience in training others
  • 3+ years of experience in retail or customer facing environment, or 1+ years of Amazon experience
  • Prior experience working in Amazon Physical Stores
  • Prior merchandising or planogram experience
  • High school diploma or equivalent diploma
  • Proficient with computers and Microsoft Office (Outlook, Word, Excel)

Job Details:

Company: Amazon

Vacancy Type:  Full Time

Job Location: West Palm Beach, FL, US

Application Deadline: N/A

Apply Here

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