Thursday , May 30 2024

Amazon Application – Amazon SOC Support Engineer

Website Amazon

Job Description:

Our team values work-life harmony. Availability during the Amazon SOC’s 24/7/365 operation is imperative to maintaining proficiency in this role, and we understand that striking a healthy balance between your personal and professional life is crucial to your happiness and success here. We encourage members of the team to use personal time as needed to cultivate this balance and to promote a productive and well-balanced life— both in and outside of work.

Job Responsibilities:

  • Drive inbound physical security requests via chat, call, ticketing, or emails
  • Utilize security mindset and judgement to assess security risks across the organization and escalate accordingly
  • Interface with technical teams, stakeholders and leadership teams to translate security risk mitigation plans into actionable items to mitigate risk.
  • Works as a catalyst to bring stakeholders together to address findings and risks until a formalized business owner is identified to take lead
  • Consults closely with the other Amazon security and service teams on issues related to Amazon security posture.
  • Manage high events, communicate risks to Amazon stakeholders, and escalate to drive mitigation
  • Produce progress reports, briefs, and white papers regarding vulnerabilities, security concerns, and operations gaps that affect Amazon data center operations and/or Amazon reputation.
  • Configure physical security devices including cameras, readers, and network recorders.

Job Requirements:

  • 3+ years’ of experience demonstrating multitasking skills including the ability to communicate quickly and effectively, both written and verbally, while executing technical tasks or functions
  • Experience maintaining Microsoft Active Directory
  • Experience engaging in project management, tracking timelines, and participating in planning and executing tasks within project milestones.
  • 3+ years’ of experience supporting an operations center, enterprise systems, or customer facing IT role
  • Experience demonstrating the ability to produce reports for senior managers, internal departments, and external stakeholders regarding security events, cyber threats, cloud security, and physical security infrastructure as they affect operations and customers globally
  • Experience with experience configuring and modifying access control systems (ex: Lenel, Multi-Max, C-Cure, Honeywell, etc.)
  • Experience with My SQL, SQL, and ability to manipulate raw datasets into analytical outputs within MS Excel (or other).
  • Ability to work nights, weekends, and holidays as well as participate in an on-call rotation
  • BA/BS in Security, Data Analysis, Information Technology, Cyber Security, Physical Security, or related fields
  • Ability to independently collect, research, and analyze threat related information from a variety of sources to identify and evaluate risks, patterns and trends
  • Experience with cloud architecture/infrastructure and general networking principles
  • Extensive knowledge of security technology, risk assessment methodologies, policies, and processes.
  • 3+ years’ of experience administering Microsoft Windows Server, Linux, PowerShell, SQL, or related field
  • Understanding of scripting languages, such as PowerShell, Python, and/or shell scripts
  • Experience in systems and/or network administration
  • Ability to work any shift within the 24/7 operation, including holidays and weekends and sit for prolonged periods
  • 3+ years’ experience working in fast paced environments, and ability manage workload even during times of stress or escalated activity
  • Experience using automation to solve problems and reduce repetitive tasks

Job Details:

Company: Amazon

Vacancy Type:  Full Time

Job Location: London, Ontario, CA

Application Deadline: N/A

Apply Here