Assistant Manager – Bayut Careers

Job Description

Mentor and develop customer support team and nurture an environment where they can excel through encouragement and empowerment.

Job Responsibilities

• Take ownership of the department and the different functions with-in it. Maintain an orderly workflow according to the priorities.
• Take ownership of client issues and follow problems through to resolution.
• Coordinate and give feed back to the concerned departments on client complaints. Maintain working relationship with all concerned departments.
• Keep accurate records and documents of customer support actions and discussions.
• Improve customer support experience, create engaged clients and facilitate organic growth.

Job Requirements

• Strong communication and follow-up skills
• Advance troubleshooting and multi-tasking skills
• Strong Managerial and leadership skills
• Bachelor’s Degree in IT or MIS.
• Positive and professional attitude and ability to thrive in a fast paced, growing business
• Proven working experience as an Assistant Manager of 4-5 years from an e-commerce background.
• Experience in providing customer services support with a technical background.
• Bilingual English and Urdu speaker.

Job Details

Company: Bayut

Vacancy Type: Full-time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

APPLY HERE

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