Aetna Job Openings – Shift Supervisor Management Trainee

Job Description:

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Job Responsibilities:

• Assist customers with their questions, problems and complaints
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Supervise the store’s crew through assigning, directing and following up of all activities
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Maintain customer/patient confidentiality
• Work effectively with store management and store crews
• Effectively communicate information both to and from store management and crews

Job Requirements:

• Experience in retail
• Deductive reasoning ability, analytical skills and computer skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.
• High school diploma or equivalent required
• Advanced communication skills.

Job Details:

Company: Aetna

Vacancy Type:  Full Time

Job Location: Greensboro, NC, US

Application Deadline: N/A

Apply Here

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