Azadea Group Careers – Assisstant Manager

Job Description

The Assistant Manager is responsible for supporting the Shop Manager in the effective running of the Shop in line with company policies and values and replacing him/her when needed, in order to ensure the highest standards of customer service are achieved and maintained.

Job Responsibilities

• Communicate sales plans and targets to the Shop team, monitor performance on an on-going basis, and suggest corrective actions to hierarchy when needed
• Assign routine and non-routine tasks and assist in the schedule preparation for the Sales Associates, Cashiers and Coordinators (when applicable) and ensure that activities are carried out in the most efficient manner
• Greet customers and ensure that they are served by shop staff in a timely manner and in compliance with quality and customer service standards
• Report occurring operational issues and handle customer complaints in in a timely manner, suggest solutions or escalate them as appropriate in order to ensure operational and customer satisfaction
• Handle or assist the Shop Manager in handling the maintenance of inventories and placement of product orders to ensure effective stock management and availability of products
• Motivate team members and provide them with the necessary support in terms of training and development in order to optimize sales results
• Supervise the Opening/ Closing process of the shop in order to ensure that all set procedures regarding petty cash, reporting, systems, etc. are respected

Job Requirements

• Driving and Achieving results
• Developing and Motivating Others
• Commercial Understanding
• Communication Skills
• Planning and Organizing
• Customer Focus
• Decision Making
• Bachelor’s Degree
• 1 – 2 years of experience in a managerial role; experience in retail is a plus
• Certificate or degree in school of make-up is appreciated
• Knowledge of arguments about product and application techniques
• Understanding of store operating procedures
• Proficiency in MS Office
• Fluency in English

Job Details

Company: Azadea Group

Vacancy Type: Full-time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

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