Thursday , May 30 2024

British Council Jobs in Bristol – Exam Admin Assistant

Website British Council

Job Responsibilities:

  • This role will be required to work on test days which will involve weekend work as part of the contracted hours.
  • Acting in unforeseen situations to solve problems that comes with assignments and ensuring transparency in reporting to Exam officers and Exam Manager.
  • Ensuring preparations and/or delivery of exam operations as required at test centre level and working with new systems and processes.
  • Implement agreed improvement actions in the operational tasks.
  • To ensure effective and efficient assistance to delivery of Exams to Exam Operations Officers within a small or remote exams office location.

Job Requirements:

  • Knowledge of Customer Relationship Management
  • Competent in IT and numeracy skills
  • At least 2 years’ experience working in a customer service role, preferably in the Contact Centre environment
  • Experience of managing and motivating individuals / teams to deliver high quality products and services
  • Candidate must have the right to live and work in the country in which the role is based

Job Details:

Company: British Council

Vacancy Type:  Full Time

Job Location: Bristol, England, UK

Application Deadline: N/A

Apply Here