Website Chalhoub Group
Tryano is a concept department store offering exceptional experiences through a carefully curated edit of international and regional luxury, fashion, and beauty brands.Tryano’s award winning design invites its guests to journey through a seasonal garden of imagination exploring thousands of innovative products in over 15,000 sqm of retail space across the beauty, handbags, shoes, jewelry, children’s apparel and women’s & men’s ready-to-wear categories.Anchoring Yas Mall in Abu Dhabi and available online, Tryano offers an extensive array of distinctive services including concierge, complimentary valet parking, VIP lounge, home shopping, and home delivery.
- Delivery of exceptional Guest Experience & building customer loyalty
- Provide exceptional Guest Experience as per the retail guidelines
- Implement the Moments of Truth.
- Inspires the sales team with a strong Passion AND Expertise.
- Makes Guest feel Unique during every interaction.
- Ensure Mystery shopping results are consistently positive & exceeds expectations.
- Ensure that the section is manned at all times & that all the guests are attended to.
- Sales Achievement
- Meet the department KPIs as per target
- Participate with the sales executive team in generating sales through high selling techniques
- Coach sales executives on product knowledge & selling skills
- Prepare rosters for sales team for the respective section & share it with the Manager
- Provide qualitative feedback about missed sales opportunities and the previous week’s trade to the managers to take appropriate actions.
- Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display, lighting and stock rotation
- Implement all merchandising as per the brand’s visual merchandising guidelines
- Conduct daily walkthroughs to check presentation standards
- Store Inventory Management
- Responsible of stock variance in stores
- Participate in cycle counting criteria based on concerns or recurring issues in stores
- Perform spot checks on items based on SORT results
- We are seeking a true brand ambassador who brings exceptional guest experience, whilst always keeping the customer at the heart.
- You will have excellent customer service, great selling skills and exhibit motivation to succeed!
- Striving to achieve individual and store sales targets using appropriate sales techniques whilst displaying exceptional product knowledge
- With at least 5 years in a similar position
- Ideally already has experience in Kids luxury Fashion or at least working in a multi branded environment.
Company: Chalhoub Group
Vacancy Type: Full-time
Job Location: Dubai, United Arab Emirates
Application Deadline: N/A