Chalhoub Group Careers – Fashion – Kids Section Sales Supervisor

Job Description

Tryano is a concept department store offering exceptional experiences through a carefully curated edit of international and regional luxury, fashion, and beauty brands.Tryano’s award winning design invites its guests to journey through a seasonal garden of imagination exploring thousands of innovative products in over 15,000 sqm of retail space across the beauty, handbags, shoes, jewelry, children’s apparel and women’s & men’s ready-to-wear categories.Anchoring Yas Mall in Abu Dhabi and available online, Tryano offers an extensive array of distinctive services including concierge, complimentary valet parking, VIP lounge, home shopping, and home delivery.

Job Responsibilities

• Delivery of exceptional Guest Experience & building customer loyalty
• Provide exceptional Guest Experience as per the retail guidelines
• Implement the Moments of Truth.
• Inspires the sales team with a strong Passion AND Expertise.
• Makes Guest feel Unique during every interaction.
• Ensure Mystery shopping results are consistently positive & exceeds expectations.
• Ensure that the section is manned at all times & that all the guests are attended to.
• Sales Achievement
• Meet the department KPIs as per target
• Participate with the sales executive team in generating sales through high selling techniques
• Coach sales executives on product knowledge & selling skills
• Prepare rosters for sales team for the respective section & share it with the Manager
• Provide qualitative feedback about missed sales opportunities and the previous week’s trade to the managers to take appropriate actions.
• Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display, lighting and stock rotation
• Implement all merchandising as per the brand’s visual merchandising guidelines
• Conduct daily walkthroughs to check presentation standards
• Store Inventory Management
• Responsible of stock variance in stores
• Participate in cycle counting criteria based on concerns or recurring issues in stores
• Perform spot checks on items based on SORT results

Job Requirements

• We are seeking a true brand ambassador who brings exceptional guest experience, whilst always keeping the customer at the heart.
• You will have excellent customer service, great selling skills and exhibit motivation to succeed!
• Striving to achieve individual and store sales targets using appropriate sales techniques whilst displaying exceptional product knowledge
• With at least 5 years in a similar position
• Ideally already has experience in Kids luxury Fashion or at least working in a multi branded environment.

Job Details

Company: Chalhoub Group

Vacancy Type: Full-time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

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