Thursday , September 21 2023

Chapters Indigo Jobs – Customer Experience Manager

Website Chapters

Job Description:

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

Job Responsibilities:

  • Maintain performance management records
  • Attract, hire, retain and develop talented and passionate Customer Experience Representatives
  • Provide support for team members and customers alike, and contribute to the overall vision and sales objectives of the store
  • Execute the store’s annual business plan as delivered by the General Manager
  • Make meaningful connections
  • Ensure the store is well-run, well-merchandised and well-staffed
  • Engage and inspire our customers on the floor

Job Requirements:

  • Experience in retail or the services sector
  • Curious
  • Enthusiastic
  • 2 + year of management or leadership experience with demonstrable skills and success in leading and developing others
  • Proven track record of achieving sales and performance targets
  • Passionate

Job Details:

Company: Chapters

Vacancy Type:  Full Time

Job Location: Calgary, CA

Application Deadline: N/A

Apply Here