Sunday , October 1 2023

Chapters Job Application – Customer Experience Representative

Website Chapters

Job Description:

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

Job Responsibilities:

  • Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
  • Hold self and others accountable
  • Seek information regarding new products, promotions and programs
  • Curate specific product collections for each customer you meet
  • Create a warm and welcoming environment in our stores
  • Leverage our product to tell stories
  • Add joy to our customers’ lives
  • Ensure Visual Standards are followed and maintained
  • Engage and connect with our customers on the floor
  • Own self-development and provide continuous feedback to colleagues and Leadership Team
  • Take accountability to respond to customer feedback in a timely manner
  • Role model Indigo’s High Performance Characteristics
  • Share ideas with Leadership Team on how to improve the employee and customer experience

Job Requirements:

  • Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
  • Demonstrated commitment to creating an exceptional employee and customer experience
  • Ability to be mobile on the sales floor for extended periods of time
  • Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
  • Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
  • Experience in specialty retail or a retail environment preferred but not required

Job Details:

Company: Chapters

Vacancy Type: Temporary

Job Location: Calgary, CA

Application Deadline: N/A

Apply Here