Sunday , April 21 2024

City of Swan Jobs – Senior Business Systems Analyst

Website City of Swan

Job Description:

The position resides within the Business Solutions team within the Information Systems Busines Unit of the Stakeholder Relations Division. The Business Solutions team’s emphasis is on enabling efficient, secure and resilient business systems throughout the organisation.

To work closely with all levels of staff in the City’s many and varied Business Units to develop and improve processes and systems that capitalise on the capabilities and investments in the Business Applications available in the City’s inventory to provide a true “value add”.

This will require a corporate outlook, an innovative approach to continuous business improvement, considerable business acumen and the ability to engage senior management in the vision and hard work of achieving change.

Job Responsibilities:

  • Manage the Business Solutions team’s support activities by ensuring work tasks (such as support tickets, application changes, report development) are appropriately actioned by the team of Business System Analysts
  • Provide expert level application support for corporate systems (including, but not limited to
    TechnologyOne OneCouncil and Infor Pathway) including problem analysis and research, user support and assistance, solution testing and implementation in a complex application landscape.\
  • In conjunction with the City’s Business Unit Managers and Coordinators identify, assess, scope, test, implement and document improvements to corporate computing systems.
  • Design and implement new and revised business process, especially for projects of cross divisional nature.
  • Ensure Integration of systems used by business processes across the broader IT
    Systems Environment to sustain the principle of a “Single source of truth”.
  • Project manage or coordinate medium sized projects or module implementations.
  • Engage technical advice and expertise on matters relating to the utilisation and capabilities of    corporate information systems.
  • Assess the impact of new concepts/processes/systems on the overall
    information architecture and progress possible solutions.

Job Requirements:

  • Project management of Information systems projects.
  • Writing comprehensive procedures and work instructions.
  • Good understanding of Microsoft Windows server and client Applications and their underlying  concepts and structures. .
  • Development of business cases, requirements analysis, systems design, system configuration, testing, data conversion and implementation.
  • Process Mapping methodologies
  • Ability to impart knowledge about corporate systems tailored to the audience.
  • Experience in introducing change into the organisation.
  • Ability to facilitate group working sessions.
  • Advanced subject domain system knowledge and experience.
  • An advanced level of SQL Server Database and Reporting

Qualification & Experience:

  • Experience and ability to prioritise and delegate support activities.
  • Relevant tertiary qualifications in Information Systems Management or equivalent experience.
  • Formal qualifications in project management methodologies
  • Minimum of 7 years Business Analyst experience in an enterprise application environment
  • Experience in leading an application support team
  • Demonstrated working experience in SQL and utilising SQL Server reporting Services (SSRS) to produce business reporting as required by the organisation
  • Experience in IT Project Management
  • Experience in configuring/implementation of enterprise-grade Business Applications
  • Experience in TechnologyOne OneCouncil or Pathway Land Information System, or equivalent
    ERP, HCM, or CRM systems.

Job Details:

Company: City of Swan

Vacancy Type:  Full Time

Job Location: Swan,Western Australia, Australia

Application Deadline: N/A

Apply Here

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