Job Description: This is an exciting journey to transform from Good to Great. Building on solid foundations, this Council is getting set up to meet the challenges of the future. We’re transforming ways of working, with a focus on innovation and an excellent customer experience to ensure we keep delivering on community priorities. This customer focused IT team is looking for an experienced Business Engagement and Application Analyst who will proactively engage with customers across the business to investigate and advocate for process and system improvements. Working closely with the Transformation and Continuous Improvement teams, you will maintain a pipeline of work that will benefit the business by implementing best practice and innovative enhancements and solutions across both on-premise and cloud systems Job Responsibilities: If you enjoy providing professional, friendly, responsive and efficient IT Business Engagement and Analysis services and the delivery of customer focussed solutions that align with current strategies, then this could be the role for you. You should have excellent stakeholder relationship management skills and the ability to engage collaboratively to prioritise work. Demonstrated abilities in handling competing priorities, working to deadlines, problem solving and a commitment to owning projects and issues through to resolution would be an advantage Job Requirements: To be successful you will have relevant tertiary qualifications, knowledge of current ICT trends, the ability to identify issues and opportunities, exemplary written and oral communication skills and demonstrated experience in business analysis techniques. Job Details: Company: Whitehorse Council Vacancy Type: Full Time Job Location: Nunawading, Victoria, Australia Application Deadline: N/A Apply Here careers-trivia.com