Wednesday , September 27 2023

Cooperative Jobs – Customer Team Leader

Website Coop Jobs

Job Description:

As a customer team leader at Co-op, you’ll help put our store purpose into practice. You’ll connect people and causes in your local community, provide great service to our customers, and give coaching and support to our colleagues in-store.
In return, we’ll help you to become a purpose driven Co-op leader. You’ll learn how our stores are run, and develop your leadership skills so that when an opportunity to progress comes up, you’re in a great place to grab it.

Job Responsibilities:

  • Make sure the store is safe, legal and operational – you’ll manage diligence checks and stock accuracy to make sure our customers have a quick and easy shopping experience, and support your store manager with HR processes
  • Friendly and thoughtful service – Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
  • Engage with everyone to succeed together – you’ll build your team’s capability through coaching and training, and create an inclusive culture where everyone feels respected, valued and able to speak their mind
  • Co-operate for a fairer world – you’ll build relationships and get involved with your local community, working closely with your local member pioneer to help them with the development and delivery of their Co-op community plan
  • Embrace change – you’ll help to lead change in store, working closely with your team to land new ways of working, and encouraging them to provide open and honest feedback on change activities

Job Requirements:

  • great communication skills, with the ability to build positive relationships with all kinds of people
  • the ability to strike a balance between leading the team and supporting on the shopfloor
  • genuine care for the needs of customers and colleagues
  • a desire to learn, grow and develop your skills
  • the flexibility to work a range of shifts
  • strong organisational and problem solving skills

Job Details:

Company: Coop Jobs

Vacancy Type: Full Time

Job Location: Dundee, GB

Application Deadline: N/A

Apply Here