Job Description: The Gold Coast is an outstanding global city proudly looking towards its future. We are inspired by lifestyle and driven by opportunity.Here at the City of Gold Coast, our commitment to a shared set of values shapes our decisions, actions, and behaviours towards achieving the City Vision and our many city priorities. Job Responsibilities: Maintaining written and electronic security occurrence logs. Providing high-level customer service at all times. Assisting with general administrative duties as required. Complying with relevant operational procedures and systems. Controlling and monitoring access and egress of vehicles and pedestrians. Performing Protective Services control and alarm response. Addressing security breaches and providing advice on security-related issues. As an authorised officer monitor and enforce the following Local Government Acts:- Local Laws 1,2,3,4,7,9,11,12 and Subordinate Locals Laws Producing written and computerised reports as directed. Adhering to and implementing State and Federal legislative requirements and procedures/practices, particularly concerning workplace safety. Maintaining a zero-tolerance approach to aggression displayed in the workplace. Performing other duties as directed if required. Job Requirements: Ability to work productively in a team environment and foster good relationships with team members, clients and stakeholders. Ability to communicate and interact courteously and efficiently with internal and external customers to ensure a positive image of the Council is portrayed. Minimum 2 years' service in an Emergency Services background in State/Federal Protective Services, Police, QFES or Australian Defence Force (administration roles not deemed suitable). Ability to communicate clear explanations regarding (function/discipline) processes and procedures in written and verbal form. A sound level of interpersonal and negotiation skills includes giving clear instructions and having them followed. Delivers high-quality service to customers (internal/external) and understands and reacts responsively to customer expectations. Demonstrate a thorough understanding of CCTV monitoring platforms. Demonstrates a thorough knowledge of Microsoft applications, word, outlook, excel, and the ability to learn new software applications as required. You will hold a current First Aid and Cardiopulmonary Resuscitation (CPR) Certificate Ability and willingness to work a rotational shift roster (includes weekends and public holidays) Job Details: Company: Gold Coast Council Vacancy Type: Full Time Job Location: Gold Coast, Queensland, AU Application Deadline: N/A Apply Here careers-trivia.com
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