DHA Jobs – Contact Centre Consultant

Job Description:

Defence Housing Australia is seeking strong customer service focused candidates who have the ability to develop a practical and procedural understanding of DHA’s core business. Including our primary customer; Defence. You will support the contact centre’s strategies for providing housing and related services, as well as building and maintaining positive relationships within and outside of the contact centre.

Job Requirements:

• A proven track record planning own work goals and priorities that align with team outcomes to achieve key performance indicators (KPIs) targets.
• Experience providing exceptional customer service and delivering results.
• Outstanding communication skills, with the ability to provide information and advice to a range of stakeholders in a timely manner.
• Demonstrated organisational skills, sound judgment and attention to detail
• The ability to adapt to change in the workplace and work collaboratively as a team member.

Job Details:

Company: Defence Housing

Vacancy Type:  Full Time

Job Location: Townsville, Queensland, Au

Application Deadline: N/A

Apply Here

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