Job Description: This position is located at the San Francisco DMV Driver Safety Office (DSO). Under the direction of the Manager I, the incumbent responds to requests for information and solves problems posed by the public, law enforcement and other governmental agencies by phone, correspondence, and in-person. Job Responsibilities: Updates, reviews and analyzes driving records utilizing the Driver Safety Automation system. Furnishes the public with and explains the use of forms issued by the Department. Inspects documents for authenticity, signatures and completeness. Interprets, applies and explains the provisions of the California Vehicle Code, administrative rules and regulations, policies and procedures and other applicable laws to the public, law enforcement and others. Schedules hearings and interviews as requested by drivers of their representatives. Schedules DMV investigations as required by law and requested by other professional staff. Creates case files, issues subpoenas, and responds to requests for discovery. Assists as necessary with correspondence, filing and phones. Job Requirements: Great attendance Dependable. A fast-learner. Great customer service skills. Good written and verbal communication skills. Interpersonal skills. Analytical skills. A positive attitude. Able to work well in a high-volume team environment. Able to multitask. Qualification & Experience: One year of experience in the California state service performing clerical duties at a level of responsibility equivalent to an Office Assistant. Job Details: Company: California Department of Motor Vehicles Vacancy Type: Full Time Job Location: San Francisco, CA, US Application Deadline: N/A Apply Here careers-trivia.com