As SD, you will be directly managing a team of Director and Senior Managers who will support a team working within eCommerce Distribution under Procurement & Contracts Department with a focus on establishing and managing an agile delivery of non-contact based sales of all products for Etisalat generated through online portals and call centers. This is a high impact, high visibility role charged with delivering on Etisalat e-commerce business Strategy. We are looking for a leader, passionate about building best in-class customer experiences, re-engineering current fleet and inventory solutions with delivery of high volume of e-Commerce business.
- Follows-up on customer details, customer acceptance forms and obtains final approval of contract to ensure prompt circuit activation for new accounts.
- Coordinates closely with client organizations on details of provisioning status.
- Reviews and verifies sales contract agreements .
- Provides sales support and administrative assistant to International Sales Management as required.
- Coordinates with C&WS-Finance to ascertain status of client’s revenues and payments. Ensures all the SOF are reached on time to the concerned section after due approvals are obtained.
- Updates, maintains database/log book register and documentations in order to provide superior with accurate, complete and reliable customer profile of International Sales – C&WS clients. Ensures that all customer data are updated and audited on a daily basis
- Customer profiling techniques & procedures.
- C&W industry awareness and business acumen
- Team working & Lateral coordination
- Networking and relationship building skills
- PC skills-MS office
- Customer Service Orientation
- Statistical & analytical tools/techniques
Qualification & Experience:
- knowledge of Etisalat C&W products and services portfolio.
- Bachelor in Business Administration or related.
Vacancy Type: Full Time
Job Location: Dubai, United Arab Emirates
Application Deadline: N/A