Tuesday , May 21 2024

Farfetch Jobs – Style Advisor

Website Farfetch

Job Description:

The role is based in our brand-new Flagship Store, Browns Brook Street, reporting into a Floor Manager and working within the wider Retail team. Our Style Advisors work in a multi brand, multi category environment, selling both in store and online across Ready to Wear, Shoes, Accessories and beyond! Utilising technology, you will deliver a connected journey for your customers, sharing your love for fashion and passion for delivering personalised customer experience.

Job Responsibilities:

  • You will create a one-to-one shopping experience for all Browns customers, delivering experience led retail that is memorable and personalised.
  • You will service clients both in store and online, utilising all tools and channels in the browns ecosystem in order to maximise our opportunity to amaze customers.
  • You will inspire customers by sharing brand, product and industry knowledge with them, transferring the detail in history, heritage and craftsmanship.
  • Self-manage and take accountability for individual monthly KPI’s including monthly sales target, ATV, UPT, NPS, being open to feedback and support in order to achieve your monthly plan.
  • You will think globally in your approach towards customer acquisition and development, working strategically to develop a diverse portfolio of domestic and international clients, being respectful of cultural nuances to best service them.
  • You will build confidence across the entire product range, cross selling fluidly across multiple departments, including all categories in order to facilitate a 360-customer shopping experience.

Job Requirements:

  • You will demonstrate a human approach towards others in line with our #cooltobekind mantra, operating with professionalism and positivity.
  • You will demonstrate a balance in creative and commercial thinking, supporting the business to solve problems and keep us revolutionising within the fashion industry.
  • You have strong communication skills, able to engage with people across multiple geographies, cultures, and industries and can overcome barriers.
  • You are passionate about developing client relationships and have a strong interest in providing a personalised one-to-one customer service.
  • You will be passionate about product and pro-active in developing product and industry trends.
  • You will showcase an interest and knowledge in areas beyond fashion, such as art, culture, food and music.

Job Details:

Company: Farfetch

Vacancy Type:  Full Time

Job Location: Bristol, England, UK

Application Deadline: N/A

Apply Here