
Website flydubai
Job Description:
The IT Coordinator will ensure that flydubai IT maintains the accurate information on applications, vendor relationships and billing details, whilst continuously highlight expiry of contracts well in advance; improve reliability of information held, or maintainability; extend life of applications and services in a timely manner; coordinates with relevant stakeholders; verifies billing as per contract to reduce cost; reduce risk and liability.
Job Responsibilities:
- Coordinates with relevant stake holders to ensure that timely renewal takes place, so that continuity of IT applications and services are guaranteed.
- Prepares monthly report highlighting IT contracts, which will expire during the next 6 months.
- Carries out regular reviews to ensure that contracts and Licenses are renewed at least two months in advance.
- Maintain list of projects, which are given to IT strategic development partners in a timely manner and provide analysis of cost and effort of the same at agreed intervals.
- Manage Service Improvements Requests and ensures that Business Alignment team and other IT personnel are working on requests based on the Operational criticality of each request.
- Maintain register of Service Improvement Requests (SIR) and ensure that information held is accurate and are readily available.
- Coordinate with Business Alignment and Project Management Office to ensure that SIR and Projects registers are up-to-date.
- Report statistics on SIRs and projects on a weekly basis and ensures the same is made available to IT senior management on every Sunday.
- Maintains list of applications used by flydubai with relevant information, so that accurate / up-to-date central repository is maintained.
Job Requirements:
- Proven experience in communicating effectively (Oral and written)
- Experience in working independently with minimum supervision as per agreed framework.
- Experience in coordinating with stakeholders diplomatically to meet job role responsibilities.
- Significant experience in using of Microsoft Excel and Word is mandatory.
- Awareness on SharePoint will be an advantage
- Experience of at least 2 years working as IT support, showing experience of systems, support, diagnostic and resolution.
Job Details:
Company: flydubai
Vacancy Type: Full Time
Job Location: Dubai, United Arab Emirates
Application Deadline: N/A
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