
Website Food Lion
Job Description:
Assist the Center Store (Grocery) Manager in providing quality customer service within the Center Store (Grocery) Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.
Job Responsibilities:
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Stock product in accordance with policies and guidelines
- Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- Ensure achievement of productivity goals of the stock crew
- Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
- Place only saleable merchandise on the shelves
- Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
- Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
- Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
- Perform all other duties as assigned
- Ensure compliance with local, state and federal regulations
- Courteous and helpful to other associates
- Understand and follow Food Safety and Workplace Safety guidelines and procedures
- Maintain shelf allocations as indicated by the item tags
- Ensure the Center Store (Grocery) Associates maintain a clean, neat appearance
- Assist the Center Store (Grocery) Manager as necessary to train, schedule, and maintain a qualified stock crew
- Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
- Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
Job Requirements:
- Pull or push up to 75 lbs. on occasion
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
- Have sufficient visual ability to check ID cards, checks, invoices and other written documents
- Stand 100% of the time, frequently walking short distances
- Ability to use computers and other communication systems required to perform job functions
- Ability to push or pull up to 2000 pounds using a pallet jack
- Meet established volume activity standards for the position
- Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
- Perform repetitive hand and arm motions
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
- Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
- Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
Qualification & Experience:
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
- Excellent interpersonal, organizational, communication and customer service skills
- Must meet minimum age requirements to perform specific job functions
- Ability and willingness to learn multiple tasks and technical requirements of the job
- High school graduate or equivalent preferred
- Ability to use technical information to solve problems
Job Details:
Company: Food Lion
Vacancy Type: Full Time
Job Location: Columbia, SC, US
Application Deadline: N/A
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