The Rooms Manager Oversees key guest contact departments and team members. Directs the activities of key guest contact departments and provides instruction to team members. Oversees rooms’ related systems that directly impact the guest, to ensure proper procedures are in place and followed which allow for an outstanding guest experience.
Assist in the direction and administration of all Front Office and Housekeeping operations to include, but not limited to, guest satisfaction and service and registration (check-in/check-out), room inventory and availability, systems use and management, ensuring cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.
- Customer Focus
Vacancy Type: Full Time
Job Location: Chicago, IL, US
Application Deadline: N/A