Sunday , May 19 2024

HSBC Jobs in Edmonton – Business Relationship Manager

Website HSBC

Job Description:

Business Relationship Manager are responsible for successful implementation of Small Business Banking acquisition strategies and acquiring new-to-bank customers via central or self-generated leads. A Business Hunter does not own a portfolio of clients. Business Hunters will refer the clients they acquire to the best fit portfolio (e.g. to a Relationship Managed portfolio). Business Hunters are expected to hold relationships with community, trade associations and professional bodies

Job Responsibilities:

  • Work with Product experts and other Group partners and assist in the delivery of solutions, services and products that are appropriate to meet customer needs and improve customer engagement
  • Ensure fairness in all aspects of product delivery, sales processes, customer correspondence and complaint handling
  • Work in partnership with colleagues across the HSBC Group to improve connectivity, deliver exceptional standards and quality of service across all interactions
  • Complete needs analysis of customers within business reviews
  • Identifies business needs of customers and provide solutions for solving them
  • Ensure identification of early warning signs and problem relationships and take appropriate action to protect HSBC interests
  • Build a strong relationship with the Risk Management teams in order to achieve a sustainable asset growth
  • Establish strong relationships with (prospective) customers and third parties (e accountants, lawyers, trade advisors)

Job Requirements:

  • Honed analytical skills, with a strong emphasis on credit and operational risk
  • Ability to effectively plan and organize, with tenacity to drive through results
  • Proven ability, with a successful record of accomplishment in risk management, operational and regulatory, credit analysis and judgmental lending
  • Bachelor’s degree in a related discipline and 3-5 years of experience in Small Business/Commercial Banking field
  • Knowledge of the Commercial Banking market both globally and specifically relating to the local environment, including the competitive landscape, with a detailed knowledge of competitor propositions.
  • Innovative with a flair for solving problems
  • Excellent interpersonal skills, with a particular emphasis upon inspiring, influencing and negotiating in dealing with customers and colleagues

Job Details:

Company: HSBC

Vacancy Type: Full Time

Job Location: Edmonton, Alberta, CA

Application Deadline: N/A

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