Huntington Bank Job Application – In Store Customer Experience Banker

Job Description:

A Customer Experience Banker is a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services. You will process customer transactions accurately and efficiently in order to provide exemplary customer service while educating customers on bank products, services and technology.

Job Responsibilities:

• Being proficient in understanding and educating customers on consumer deposit products and consumer lending.
• Demonstrating acumen in sales, customer service, relationship management, banking, consumer lending, business banking, business lending, communication and presentation.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners. Engaging and sourcing non customers in both breezeways and aisles.
• Providing excellent customer service and effectively resolving customer issues.

Job Requirements:

• Bachelor’s Degree
• 1 year customer service in banking, financial services or goal driven retail sales. Can include military service in an administration, contracting, civil affairs, or similar role
• Career minded individuals that want to join an organization where they can gain experience and build a career. Huntington provides career paths and development plans to get you where you want to go
• Cash handling skills preferred but not required
• Comfort with technology such as mobile services and online banking services is a plus
• High School Diploma

Job Details:

Company: Huntington Bank

Vacancy Type:  Full Time

Job Location: Akron, OH, US

Application Deadline: N/A

Apply Here

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