Internal Revenue Jobs – Shared Administrative Associate

Job Description:

As an IRS employee, you will feel proud knowing you helped make America stronger while working at one of the world’s biggest financial institutions. You will be part of an organization that collects over $2 trillion in revenue and processes over 200 million tax returns annually. We are proud of how we apply the tax law with integrity and fairness to all.

Job Responsibilities:

• Analyze case information to determine the appropriate procedures to close cases involving multiple work streams. Maintains and updates a variety of manual and automated tracking systems used in processing cases.
• Input and/or verifies technical employees’ time on business unit automated systems. Retrieves data and provides analysis of time expended on individual and related case categories and other time expenditures.
• Support multiple managers and groups consisting of professional and technical employees both remotely and on-site as well as performing administrative tasks as needed for the post-of-duty. Communicates in both English and Spanish with visitors.
• Utilize software to prepare correspondence, reports, forms, requisitions, requests for personnel actions and legal documents. Reviews outgoing correspondence for proper format, conformance with procedural instructions, grammar, punctuation, spelling, and attachments.
• Validate and inputs information to open, assign, transfer and close cases using various business unit case management automated systems such as ERCS, RGS, ICS, and ECMS.
• Retrieve from business unit automated systems, a variety of reports and technical material including forms, correspondence, supporting documents, etc. related to taxpayer cases.
• Verify completeness and accuracy of case controls to ensure compliance with established business unit procedures and formats. Identifies and resolves inconsistencies shown on the Related Return Report, Inventory Validation Listing, or other inventory reports. Extracts and analyzes data to monitor statutes and alert the group manager and technical employees to ensure protection of the Government’s interest.

Job Requirements:

• Alternative work schedule, staggered work hours or telework may be available.
• Must meet IRS telework eligibility requirements
• Must be a U.S. Citizen or National

Qualification & Experience:

• You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 in the Federal service.

Job Details:

Company: Internal Revenue Service

Vacancy Type: Full Time

Job Location: Austin, TX, US

Application Deadline: N/A

Apply Here

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