Monday , May 27 2024

Jobs at jet2 – Customer Helpers

Website Jet2

Job Description:

We have some fantastic opportunities to join us as Passenger Service Agent – Customer Helpers at Glasgow Airport on either a Permanent or Fixed Term Contract basis. Our Permanent Contracts offer successful candidates a permanent contract with a short break in between our busy Winter & Summer seasons! Our Passenger Service Agent – Customer Helper positions are available on a 30 or 20 hour per week basis.

Job Responsibilities:

  • Supporting our customers throughout their journey through the airport
  • Greeting our customers as they arrive back at the airport from their holiday.
  • Assisting at the boarding gates and working with our colleagues to make sure our flights depart on time.
  • Welcoming our customers as they arrive at the airport and helping them with any queries.
  • Assisting our customers at our check-in desks and self-service check in kiosks, issuing boarding passes and following safety and security procedures.
  • Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.

Job Requirements:

  • As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flight programme.
  • Shifts can start as early as 3:00am to cover our 24/7 operation and will include working weekends and bank holidays; your roster will be issued at least 4 weeks in advance.
  • This is an exciting and rewarding role with a real focus on delivering fantastic customer service!

Job Details:

Company:  Jet2

Vacancy Type:  Full Time

Job Location: Glasgow, Scotland, UK

Application Deadline: N/A

Apply Here