Job Description: The Team Member's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place! All Team Members drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy. The Team Member's role is to create an exceptional in-store experience and provide excellent customer service by interacting and engaging with customers. The Team Member will also embody characteristics and perform the duties of Hearts, Hands, Minds, and Inspire. Job Responsibilities: Greets every JOANN customer and uses the F.A.S.T. service model to meet the customer's needs. Asks open-ended questions to learn about customers' project needs and escorts them to the desired product's location. Engages in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor. Assists other Team Members with tasks to ensure that the team exceeds expectations set by Store Management. Works with Store Management and other Team Members on projects in a friendly and professional manner. Assists with training new Team Members on running the register, cutting fabric, stocking shelves, and customer service. Job Requirements: Push/pull merchandise with appropriate equipment (carts, bins, etc.) to and from backroom and sales floor. Orally communicate with customers and other team members on consistent basis throughout their shift. Read written instructions, reports, and other information on paper and computer screens. Input data on computer keyboard and handheld units. Use 2-way radios (hear incoming messages and provide verbal response). Continuously walk around all areas of the store throughout shift. Job Details: Company: Joann Vacancy Type: Part Time Job Location: San Jose, CA, US Application Deadline: N/A Apply Here careers-trivia.com
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