Tuesday , December 5 2023

Job openings for Assistant Manager


Job Description:

RAKBANK is looking to hire a highly skilled professional to increase Digital Banking usage and penetration, to roll out new services, to expand the Bank’s alternate channel network and to develop and implement appropriate strategies for multi-channel delivery among business customers

Job Responsibilities:


  • Using expert judgement to identify and mitigate risks arising out of existing and proposed digital initiatives to ensure that development and enhancement of changes comply with Information Security, Internal Controls, Compliance and Legal
  • Performing regular competitor analysis and conducting market study to be upto date with the latest development in technology to propose and implement new features and services to drive adoption and usage of digital channels amongst the Banks customer base
  • Working together with other business units to implement business strategies to increase and achieve usage numbers for all digital channels of the Bank by migrating relevant banking services to digital channels with a view to increasing channel adoption and usage by customers
  • Recommending technology and process improvements for digital channels
  • Assisting with business banking related Digital Banking and IVR initiatives within the bank
  • Ensuring smooth operations of digital channels ( Digital Banking and IVR) and liaise with IT to ensure channel platforms are up and running smoothly and thus ensuring minimal impact to the end customers and service quality


Job Requirements:


  • Understanding of local and international market trends among business and corporate customers
  • Ability to manage alternate banking channels like internet, mobile and IVR


Qualification & Experience:


  • Knowledge of banking policies, fair practices and standards
  • Decision making skills
  • Responding to pressure
  • Knowledge of trade finance and business products


Job Details:

Company: RAKBANK

Vacancy Type:  Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

Apply Here