Monday , October 2 2023

JPMorgan Careers – Client Service Account Manager

Website J.P. Morgan

Job Description:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

Job Responsibilities:

  • Manage KPIs, Metrics and other Country Business Objectives
  • Actively manage a number of identified top tier clients including Large Corporate and multinational corporations and support their banking needs
  • Act as a single point of Contact for clients for all escalations and ensure adequate coverage by service teams
  • Conduct regular Service review meetings and address complex inquiries and concerns from clients
  • Visit Clients regularly and identify opportunities to improve product adoption across various products
  • Support various transformation initiatives to enrich client experience
  • Track and understand impact of the regulatory changes on our clients and proactively work with them to comply with it

Job Requirements:

  • Understanding of various aspects in clearing such as RTGS, NEFT, NACH, SWIFT, CHIPS, FED other Currency Clearing
  • Understanding of Global Cash Management products
  • Post Graduate degree holder with minimum 8 years of banking experience with minimum of 4 years in customer service or Sales/Relationship Management role
  • Ability to work independently and achieve desired results
  • Past dealing with Large Corporates and Multinational corporations a must
  • Good Inter-personal and relationship management skills

Job Details:

Company: J.P. Morgan

Vacancy Type:  Full Time

Job Location: New Delhi, India

Application Deadline: N/A

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