Tuesday , December 5 2023

Jumeirah Careers – Team Leader – Bell Attendant

Website Jumeirah Group

Job Description

An opportunity has arisen for a Team Leader – Bell Attendant to join Front Office department in Jumeirah Messilah Beach Hotel & Spa Kuwait.

Job Responsibilities

  • To deal with any mail and package deliveries.
  • To read and communicate any written correspondence on a daily basis and ensure proper handovers are carried out.
  • To co-ordinate the delivery and the collection of luggage to and from the guest suites.
  • To arrange transportation as requested by the guests, ensuring that (where applicable) charges are correctly raised and charged by the reception desk.
  • To arrange sightseeing tours and excursions as requested by the guests ensuring that charges are correctly raised and passed on to the reception desk for posting
  • To book, reconfirm and amend airline tickets as requested by the guests.
  • To make restaurant reservations for guests at the hotel restaurant and to up sell and promote our sister properties.
  • To ensure that all buggies are cleaned and well maintained.
  • To man the telephone switchboard in the absence of the telephone operator.
  • Directly supervises the Bell Attendants.
  • Co-ordinates the delivery and collection of luggage to and from guest rooms.
  • Supervise acceptance for long-term storage – ensuring that details are accurately recorded and that item are stored in the designated secure area.
  • Supervises the release of luggage from long- term storage – ensuring that the release is accurately recorded.

Job Requirements

  • Proficient in MS Office applications.
  • Outgoing personality with ability to communicate with guests and colleagues
  • Excellent English communication skills
  • Additional language is an added value.
  • A minimum of 2 year experience working in a similar role in five star hotel environment.
  • Good knowledge in OPERA (PMS) is essential.

Job Details

Company: Jumeirah Group

Vacancy Type: Full-time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A