Jumeirah Careers – Team Leader – Bell Attendant

Job Description

An opportunity has arisen for a Team Leader – Bell Attendant to join Front Office department in Jumeirah Messilah Beach Hotel & Spa Kuwait.

Job Responsibilities

• To deal with any mail and package deliveries.
• To read and communicate any written correspondence on a daily basis and ensure proper handovers are carried out.
• To co-ordinate the delivery and the collection of luggage to and from the guest suites.
• To arrange transportation as requested by the guests, ensuring that (where applicable) charges are correctly raised and charged by the reception desk.
• To arrange sightseeing tours and excursions as requested by the guests ensuring that charges are correctly raised and passed on to the reception desk for posting
• To book, reconfirm and amend airline tickets as requested by the guests.
• To make restaurant reservations for guests at the hotel restaurant and to up sell and promote our sister properties.
• To ensure that all buggies are cleaned and well maintained.
• To man the telephone switchboard in the absence of the telephone operator.
• Directly supervises the Bell Attendants.
• Co-ordinates the delivery and collection of luggage to and from guest rooms.
• Supervise acceptance for long-term storage – ensuring that details are accurately recorded and that item are stored in the designated secure area.
• Supervises the release of luggage from long- term storage – ensuring that the release is accurately recorded.

Job Requirements

• Proficient in MS Office applications.
• Outgoing personality with ability to communicate with guests and colleagues
• Excellent English communication skills
• Additional language is an added value.
• A minimum of 2 year experience working in a similar role in five star hotel environment.
• Good knowledge in OPERA (PMS) is essential.

Job Details

Company: Jumeirah Group

Vacancy Type: Full-time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

APPLY HERE

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