Job Description An opportunity has arisen for a Guest Experience & Duty Manager position to join our Guest Experience Department in Jumeirah Port de Sóller Hotel & Spa. Job Responsibilities To act on behalf of the General Manager, as contact person for the guest. To provide care and assistance to guest during their stay, and deliver where necessary professional service recovery. To ensure, through effective supervision, that all operational services function with the utmost efficiency as per departmental Operations. To implement an efficient method for standards quality all operational departments. Hospitality Management Degree Professional and courteous demeanour; ability to relate to others well Enthusiastic and engaging personality Trustworthy and discrete; high degree of personal integrity Able to multitask Highly attentive to detail, yet also able to discern items of true importance and prioritize accordingly Takes initiative and exercises good judgment Job Requirements Proficient in internet navigation and searching Generally comfortable with technology and learning to use new applications Highly organized Previous experience with Office organization Knowledge of Opera PMS or equivalent, Financial Awareness in relation to rooms. English and German Speaking, Clear Communicator. Job Details Company: Jumeirah Group Vacancy Type: Full-time Job Location: Dubai, United Arab Emirates Application Deadline: N/A APPLY HERE careers-trivia.com
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