Website Jumeirah Group
An exciting role has arisen for a highly skilled and motivated Sales Agent to join one of our Noodle House Home Delivery team here at JRG Dubai.
- Answer telephone calls professionally by following the SOP
- Responsible in handling all the incoming / outgoing telephone inquiries regarding the noodle house home delivery and restaurant operations
- Knowledgeable about the noodle house restaurant operations, promotions and especially the foods that are being offered for home delivery
- Handle and resolve customer complaints
- Maintain a set of updated menus and promotional leaflets, etc. regarding the restaurants
- Will never say “NO” to a guest’s request
- Achieve the required ratings / percentage set on mystery caller test
- To meet or even exceed the company’s expectations
- Be punctual; greet colleagues and reports to supervisor upon arrival for duties.
- Arrive at work well groomed, prepared and display enthusiasm.
- To follow proper payroll and uniform procedures.
- Can hold a conversation in English with confidence. Listens, understands and acts accordingly
- Is organized in their duties, has a good time management skill
- Can suggestively sell with confidence
- Can handle a minor complaint with confidence
- Minimum of 1 year experience as a Sales Agent in a Call Centre or similar role with standalone/branded restaurants genuine interest in food and service
Company: Jumeirah Group
Vacancy Type: Full-time
Job Location: Dubai, United Arab Emirates
Application Deadline: N/A