
Website Kohls
Job Description:
Kohl’s mission is to inspire and empower families to lead fulfilled lives; you are at the forefront for bringing this into action. You will create a first-class omnichannel experience by promoting a hospitality mentality in all areas of the store for Kohl’s Customers and Associates. You will play a large part in driving store sales and profit by ensuring customer satisfaction and brand standards through the hiring, training and development of associates in customer engagement, operations and merchandise presentation.
Job Responsibilities:
- Ensure associates adherence to Kohl’s policies and procedures
- Create a hospitality mentality among all associates on the sales floor, creating a best in class customer experience
- Recruit, interview and hire talent
- Foster a collaborative and engaged environment, addressing and managing associate concerns
- Continuously develop and coach all associates, including appraising their performance for the purpose of recommending and executing on promotions or other changes in position
- Communicate and educate associates on key priorities to support Sales, Service and Loyalty
- Maintain a customer-ready store environment, ensuring associates are responsible for maintaining high standards of recovery and merchandising
- Make informed decisions to support store expense management (e.g. payroll, productivity,
- Collaborate with the store executive team to develop and execute associate retention strategies
Job Requirements:
- Ability to spend up to 100% of work time standing or moving about the sales floor
- Demonstrated ability to lead and develop a large team of associates
- Ability to lift 50 pounds on an occasional to frequent basis
- Anticipate challenges and obstacles developing solutions to these problems
- Open and close the store on an as needed basis
- Experience working in a fast paced and changing environment
- Strong organizational skills with the ability to multi-task
- Experience working with all levels of management, building partnerships
- Physical activity includes bending, stopping, lifting, climbing, carrying, walking and/or reaching on a frequent basis
Job Details:
Company: Kohls
Vacancy Type: Full Time
Job Location: Houston, TX, US
Application Deadline: N/A
careers-trivia.com