Job Description: Assistant Store Managers fulfill an important role within our business by supporting the Store Manager in developing and holding their store team accountable as they provide our customers with the shopping experience that Lidl is famed for in 30 countries. Our most successful Assistant Store Managers take ownership of their store’s performance as if it were their own business, willing to put in the physical work required to get the job done. They exhibit a proactive leadership style, meeting both operational and personnel-related challenges head-on. They can pivot smoothly between tasks and projects and multi-task efficiently. They have an eye for potential, evaluating training needs accurately and prioritizing employee development. Most of all, they are passionate about our core business – providing our customers with high-quality, low-price, and hassle-free shopping. Job Responsibilities: Monitor and drive continuous improvement of store Key Performance Indicators (KPIs) Ensure and provide excellent customer service throughout the store and be the lead point of contact for all customer needs Work hand-in-hand with the Store Manager to lead and motivate the team to work to their full potential every day Lead essential team projects, such as weekly promotional sets and routine re-merchandising Provide hands-on support for any and all other operational tasks, including cash management, working stock, cleaning, and other essential store functions Ensure a safe, positive, and productive working environment for all store employees based on company and legal policies and procedures Job Requirements: The ability to obtain and maintain ServSafe certification Determination to complete every to-do list on time, hit your store targets, and maximize productivity Excellent customer service skills, including the patience and ability to de-escalate tense situations Readiness to participate in the physical operations of the store, including stocking, cleaning, and ringing, on a daily basis Must be 21 years of age or older Experience in leading and developing a team in a fast-paced environment Job Details: Company: Lidl US Vacancy Type: Full Time Job Location: Norfolk, VA, US Application Deadline: N/A Apply Here careers-trivia.com
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