Job Description: As the PC Express Department Manager you will be responsible for leading a team of Personal Shoppers and the in store experience of our PC Express program including in-store shopping, customer interactions, handling POS transactions with a strong focus on delivering exceptional customer service. Job Responsibilities: Schedule all PC Express colleagues adhering to wage cost controls and customer servicing needs Promote superior customer relations and provide customers with the “Ultimate PC Express Experience” and identify opportunities to reduce customer wait times Train and coach PC Express colleagues to execute all standard operating procedures and best practices Develop an understanding of best practices related to PC Express in store Operations Accountable for maintaining operational standards, adherence to company policy, departmental financial objectives, productivity, engagement and retention Be constantly on the lookout for great talent to join our team Job Requirements: Previous retail, grocery retail or hospitality management experience is an asset Technologically friendly and adapt well to change Lead, coach and motivate colleagues Flexibility to work a variety of hours which include days, evenings, night shifts and weekends Exceptional organizational skills Deliver consistent business results Work in a very fast-paced environment under pressure Exceptional customer service skills and a talent for building customer loyalty Job Details: Company: Loblaw Companies Limited Vacancy Type: Full Time Job Location: Calgary, Alberta, Canada Application Deadline: N/A Apply Here careers-trivia.com
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