Loblaw Careers – Express Department Manager

Job Description:

As the PC Express Department Manager you will be responsible for leading a team of Personal Shoppers and the in store experience of our PC Express program including in-store shopping, customer interactions, handling POS transactions with a strong focus on delivering exceptional customer service.

Job Responsibilities:

• Schedule all PC Express colleagues adhering to wage cost controls and customer servicing needs
• Promote superior customer relations and provide customers with the “Ultimate PC Express Experience” and identify opportunities to reduce customer wait times
• Train and coach PC Express colleagues to execute all standard operating procedures and best practices
• Develop an understanding of best practices related to PC Express in store Operations
• Accountable for maintaining operational standards, adherence to company policy, departmental financial objectives, productivity, engagement and retention
• Be constantly on the lookout for great talent to join our team

Job Requirements:

• Previous retail, grocery retail or hospitality management experience is an asset
• Technologically friendly and adapt well to change
• Lead, coach and motivate colleagues
• Flexibility to work a variety of hours which include days, evenings, night shifts and weekends
• Exceptional organizational skills
• Deliver consistent business results
• Work in a very fast-paced environment under pressure
• Exceptional customer service skills and a talent for building customer loyalty

Job Details:

Company: Loblaw Companies Limited

Vacancy Type: Full Time

Job Location: Calgary, Alberta, Canada

Application Deadline: N/A

Apply Here

careers-trivia.com