
Website L'Oréal
Job Description:
The International Designer Collections is a group within the L’Oréal Luxe Division at L’Oréal USA. IDC has a luxurious portfolio of fragrance and beauty brands. The beauty brands consist of Giorgio Armani Beauty and Yves Saint Laurent Beauty. Our fine fragrances include Giorgio Armani, Ralph Lauren, Viktor & Rolf, Diesel, Maison Margiela, Drakkar, and Yves Saint Laurent. IDC has an exciting position for a Counter Manager – Giorgio Armani available at Bloomingdale’s 59 th Street in New York, NY.
This position will maximize team development to drive overall sales at the counter. Counter manager is responsible for: managing the team’s department ranking, executing promotional activities and events, training and motivating staff, maintaining the Customer Registry Program, and participating in outreach programs.
Job Responsibilities:
- Set up appointment book with event dates, times and goals. Communicate event details and goals to each staff member.
- Track performance and coach to the needs of each staff member.
- Maintain and oversee clean and organized counter operation.
- Ensure drawers, cabinets are neat, clean, organized and filled with stock and rotation of stock.
- Ensure display units are updated and clean and out of stock and push lists are maintained on a daily/weekly basis.
- Delegate boutique maintenance-stocking of drawers, cleanliness, inclusive of testers and grids.
- Bridal, director of special events, visual). Participate in all store meetings.
- Success stories and all pertinent information. Have full awareness of store activities, regulations and policies.
- Establish relationships with key departments (personal shopper
- Work with BM and AE to ensure stock levels for upcoming events
- Maintain daily communication with Department Manager. Communicate challenges,
- Gather team in the morning to share success stories, acknowledge top performer of previous day.
- Consistently encourage and motivate staff to register and maintain active client list.
- Ensure daily client calls and follow up activities are happening for all staff members.
- Act as a role model and develop a client book and use the sample log to perfection.
- Review any new marketing or education bulletins and share concepts with team
Job Requirements:
- Ability to walk up/down a flight of stairs numerous times throughout their shift
- Minimum of 2 years as a Manager of a counter or single store location in a luxury or beauty retail environment
- Must have demonstrated strength of both operational management and people management
- Reliable, dependable and punctual
- Entrepreneurial, self starter, and self motivated
- Ability to use a ladder and step ladder
- Excellent written and verbal communication skills
- Computer proficiency in OUTLOOK, WORD and EXCEL
- Standing & walking is required 90% of the time
- Ability to stoop, bend and squat so as to clean and stock the Sales Floor, non-sales area(s) and off site stock room (if applicable)
- 3-5 years of clientele development experience in working as or with professional sales associates
Job Details:
Company: L’Oréal
Vacancy Type: Full Time
Job Location: New York, NY, US
Application Deadline: N/A
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