M&S Vacancies – Team Support Manager

Job Responsibilities:

• Allocates resource efficiently to deliver process, task and service ensuring activity is completed consistently and productively
• Delivers operational excellence ensuring all processes and tasks are delivered in line with business expectation
• Supports visual merchandising updates across all launches,eventsand campaigns
• Identifies colleagues for recognition and celebrate success within the store
• Supports with the training and coaching of colleagues maximising digital tools and channels
• Provides feedbacktoBIG to improve colleague experience
• Delivers great standards and service by putting the customer first
• Role models new ways of workingthrough the use ofdigital tools
• Ensures the delivery of brilliant basics
• Supports the delivery of plan A
• Coach the team to deliver excellent standards of product presentation
• Acts on customer feedback to deliver improvement
• Supports the Team Manager with the delivery of store selling and cost targets by utilising MI to identify opportunities andtakes action
• Provides regular and timely feedback to line manager to support colleague performance
• Maintains a safe and legal store environment

Job Requirements:

• Treats all colleagues the fairly, understanding that different people will provide different perspectives and have different needs
• Understands how M&S operates,it’sstrategy, future and the role they play
• Sets performance objectives for self in conjunction with line manager and in line with business plans
• Takes accountability for planning and managing own work efficiently to ensure objectives are met
• In control of their own reactions and considers how to share their perspective to create better reaction for team
• Helps colleagues to develop by listening, askingquestionsand giving feedback to encourage reflection and different thinking
• Builds positive relationships by being a good listener and getting to know people by establishing a connection
• Effectively manages own reactions and responses around change

Job Details:

Company: Marks and Spencer

Vacancy Type: Full Time

Job Location: Bristol, GB

Application Deadline: N/A

Apply Here

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