Job Description To ensure defaulted customers are contacted and followup up with to settle their outstanding amounts with the bank. Job Responsibilities To maximize number of customers who agree to pay off their dues with the bank To exercise all tools & solutions available as per the policy of the bank (calling, dialer, voice blast, security check, police notification, communications, followup) to improve collections performance To give feedback to management on process/policy improvements to improve collections To meet KPA & KPI for collection in the bucket & customers assigned To contact customers and followup for repayment To use creative ways (including internal and external information) to establish contact for no contact customers Job Requirements To ensure defaulted customers are contacted and followup up with to settle their outstanding amounts with the bank. Job Details Company: Mashreq Vacancy Type: Full-time Job Location: Dubai, United Arab Emirates Application Deadline: N/A APPLY HERE careers-trivia.com
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