Mashreq Bank Careers – Collections Officer

Job Description

To ensure defaulted customers are contacted and followup up with to settle their outstanding amounts with the bank.

Job Responsibilities

• To maximize number of customers who agree to pay off their dues with the bank
• To exercise all tools & solutions available as per the policy of the bank (calling, dialer, voice blast, security check, police notification, communications, followup) to improve collections performance
• To give feedback to management on process/policy improvements to improve collections
• To meet KPA & KPI for collection in the bucket & customers assigned
• To contact customers and followup for repayment
• To use creative ways (including internal and external information) to establish contact for no contact customers

Job Requirements

• To ensure defaulted customers are contacted and followup up with to settle their outstanding amounts with the bank.

Job Details

Company: Mashreq

Vacancy Type: Full-time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

APPLY HERE

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