Tuesday , December 5 2023

Mashreq Bank Careers – Digital Specialist

Website Mashreq

Job Description

Implement and maintain digital content, applications and interfaces for various delivery channels – Website, Mobile, Digital Interactive Devices, Internet Kiosks, Email, ATM etc for the Electronic Business & Innovation.

Job Responsibilities

  • Liaise with all channel manager and other business teams to update the content for online, mobile & ATM channels for RBG in a creative style within the predefined time frame.

  • Liaise and follow up with the different areas within RBG/external sources to obtain required information to be published digital, online and mobile channels.

  • Liaise with backend office processes (operations) to ensure adherence to service standards for web, mobile & email content management.

  • Aid product management in the creation and execution of online marketing campaigns.

  • Build and manage digital application architecture with key delivery focus on online, mobile and rich media interactive devices.

  • Build and manage digital application with key focus on UI & UK framework.

  • Manage analytics dashboards for all online and mobile applications.

  • Develop Innovative apps and interfaces to bring traffic and users to online and mobile applications basis the guidance from channel manager and Electronic Business Unit.

  • Ensure optimal management of content for Retail Banking information across website, mobile apps and innovative digital interfaces.

  • Ensure that the graphical, navigational, Interactive and informational features of the alternate channels are always of a high standard and effective in both customer service and fulfillment and the generation of new business.

Job Requirements

  • Excellent communication skills with the ability to communicate thoughts and ideas to diverse – audiences.

  • Ability to involve and motivate others in activities and make creative use of available tools and techniques.

  • 3+ years of website development.

  • 2+ years of mobile and hybrid app development.

  • Strong UI and UX skills.

  • Experience in online customer engagement tools for the online and mobile mediums.

  • Ability to work on multi channel digital application platforms.

  • Experience in web development languages.

  • Experience in Web hosting servers, Triton and Microsoft SharePoint.

  • Proven success leading multi-functional teams coupled with the ability to influence others and build relationships.

Job Details

Company: Mashreq

Vacancy Type: Full-time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A