Mashreq Bank Careers – Digital Specialist

Job Description

Implement and maintain digital content, applications and interfaces for various delivery channels – Website, Mobile, Digital Interactive Devices, Internet Kiosks, Email, ATM etc for the Electronic Business & Innovation.

Job Responsibilities

• Liaise with all channel manager and other business teams to update the content for online, mobile & ATM channels for RBG in a creative style within the predefined time frame.

• Liaise and follow up with the different areas within RBG/external sources to obtain required information to be published digital, online and mobile channels.

• Liaise with backend office processes (operations) to ensure adherence to service standards for web, mobile & email content management.

• Aid product management in the creation and execution of online marketing campaigns.

• Build and manage digital application architecture with key delivery focus on online, mobile and rich media interactive devices.

• Build and manage digital application with key focus on UI & UK framework.

• Manage analytics dashboards for all online and mobile applications.

• Develop Innovative apps and interfaces to bring traffic and users to online and mobile applications basis the guidance from channel manager and Electronic Business Unit.

• Ensure optimal management of content for Retail Banking information across website, mobile apps and innovative digital interfaces.

• Ensure that the graphical, navigational, Interactive and informational features of the alternate channels are always of a high standard and effective in both customer service and fulfillment and the generation of new business.

Job Requirements

• Excellent communication skills with the ability to communicate thoughts and ideas to diverse – audiences.

• Ability to involve and motivate others in activities and make creative use of available tools and techniques.

• 3+ years of website development.

• 2+ years of mobile and hybrid app development.

• Strong UI and UX skills.

• Experience in online customer engagement tools for the online and mobile mediums.

• Ability to work on multi channel digital application platforms.

• Experience in web development languages.

• Experience in Web hosting servers, Triton and Microsoft SharePoint.

• Proven success leading multi-functional teams coupled with the ability to influence others and build relationships.

Job Details

Company: Mashreq

Vacancy Type: Full-time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

APPLY HERE

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