Melton Jobs – Customer Service Library Technician

Job Description:

Melton City Libraries is seeking a creative and enthusiastic storyteller and program facilitator to develop and deliver early years and school years services and programs. This casual position working Tuesday-Friday is based at our Melton Library and Learning Hub, a state-of-the art community hub in the heart of Melton.

Job Responsibilities:

• Deliver high quality customer service across the library service to ensure customers have a positive experience characterised by active engagement, providing direction to library officers as required.
• Create a welcoming experience by engaging with customers throughout the library and undertaking library tasks.
• Proactively assist customers to maximise their use of the library, resources, equipment, technology, and online platforms.
• Deliver the day to day bookings, hire and operation of meeting rooms and tenant space.
• Support the delivery of programs and outreach across the library service
• Be available to accept shifts on weekends, evenings and through the week on relatively short notice.

Job Requirements:

• A Tertiary qualification acceptable for technician membership of the Australian Library and Information Association together with public library experience, or other relevant qualification together with relevant public library and program delivery experience.
• Excellent customer service and technology skills with the ability to confidently engage with customers

Job Details:

Company: Melton Council

Vacancy Type:  Full Time

Job Location: Melton, Victoria, Australia

Application Deadline: N/A

Apply Here

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