Wednesday , December 6 2023

Monash Vacancies – Administration Officer

Website Monash Council

Job Description:

Add two short sentences about the position outlining what the potential candidate will be doing to drive and achieve the outcomes desired from the position.

  • Provide effective customer service and administration support to Commonwealth Home Support Programme (CHSP), Home safety program
  • Process referrals for home maintenance and modifications via the My Aged Care (MAC) portal
  • Process completed worksheets for invoicing clients
  • Processing and payment of contractor invoices through ProcessIT
  • Respond via phone and email to verbal and written customer queries and feedback

Job Requirements:

  • Knowledge of the principles of the Commonwealth Home Support Programme
  • Knowledge and experience in working with the My Aged Portal (MAC)
  • Understanding of the local community and the needs of older people and people with disabilities and their carers.
  • Experience in customer services dealing with people from culturally and linguistically diverse backgrounds and life experiences
  • Knowledge of GoldCare software, data entry and report generation
  • Sound computer skills and excellent customer service.

Job Details:

Company: Monash Council

Vacancy Type:  Full Time

Job Location: Melbourne, Victoria, Australia

Application Deadline: N/A

Apply Here

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