
Website National Trust
Job Description:
This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we’re looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We’d give you as much notice of this as possible.
Job Responsibilities:
- As the largest conservation charity in Europe we work hard to raise funds, so that we can continue to care for all the heritage in our trust.
- Visitors are a vital part of what we do, so you’ll be responsible for ensuring that you provide an excellent service to all our visitors, every day.
- You’ll be asked to confidently sell membership and gift aid on entry, as well as work to our sales targets.
- You’ll also be responsible for answering queries and making sure visitors can find everything they need for their visit.
- When interacting with our customers, you’ll inform them of the amazing work we are doing and what their money is funding, promoting local projects or our national strategy.
Job Requirements:
- Excellent customer service skills
- Genuine enthusiasm for working with people
- Some cash handling experience
- Experience of working in a customer service or sales team
- Good understanding of the National Trust and what we do
- The ability to work to sales targets, and confidently sell our membership benefits
- A willingness to learn new skills, and a can do attitude
Job Details:
Company: National Trust
Vacancy Type: Part Time
Job Location: Liverpool, GB
Application Deadline: N/A
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